We are a growing and innovative company, providing services of the highest standard. We are BRC accredited and have built a credible reputation with long-standing relationships, resulting in a stable and growing customer base. Initially a temperature controlled courier, over the years many of our customers have turned to us for their regular temperature controlled transport requirements. We strive to be the number one choice for both the temperature controlled courier and temperature controlled transport industries.
The Cool Cube team have a combined experience of over 50 years within the transport industry and we use this experience to build upon our reliability and expertise. Fraser and Peter, the company directors, have ensured healthy company growth throughout the years and excellent customer service has always been, and continues to be, the company's priority. Our General Manager, Steve, looks after our office procedures, liaises with customers, supports our team and is taking a lead role in driving our business forward. Arron, our Lead Transport Coordinator and Kane, Paul and Trevor, our Transport Coordinators, are always ready at the end of the telephone to help you with your specific needs and to expertly coordinate your individual requirements. Jonathan and Richard, our Operations Coordinators take good care of our 50+ vehicles and drivers. Karen, our Transport Administrator, looks after our vehicles, ensuring they are regularly maintained and undertakes all the transport management duties working closely with the FTA with whom we have a long-standing relationship. Gemma, in Customer Services, keeps our customers updated every step of the way with their consignments. Yvette, our Finance Manager, ensures our accounts and admin are taken care of and ensures invoices and payments are processed in a timely manner and works with Fran in managing payroll. Our pool of experienced, professional drivers take pride in their work and have excellent customer service skills while ensuring your deliveries arrive safely. We are part of a fantastic team where we are all working towards the same goal, which is providing an excellent service to customers and belonging to a great business which really cares.
We dispatch quickly and are operational 24/7
We recognise the importance of urgent and time critical collections and our customers trust us to deliver quality services at the highest standard. As a temperature controlled courier company we offer a flexible service that operates around the specific needs of the individual customer. As holders of a full international operator's licence and ideally situated in the middle of the M1, A1, M62 and M18 our head office in Rotherham is operational 24 hours a day, 7 days a week with instant access to the UK and Europe. This means we can instantly fulfil any requirement with quick motorway access whatever time of day or night. We ensure your consignment will be delivered on time, every time where timescales can be met. Your consignment is monitored constantly for progress and temperature, ensuring parameters are being met.
Our hand-picked fleet means we are highly cost effective
We invest heavily in our fleet. No two vehicles are the same, consisting of multi-temperature and tail lift operated equipment. Our 50+ fleet ranges from sample vans to 26 pallet articulated vehicles. This enables us to safely transport your frozen, chilled and ambient requirements quickly using the appropriate vehicle. We are aware that the demands on supply chain costs have become ever greater and our mixture of vehicles means we are able to offer our customers the most cost-effective vehicle according to their requirements. Our modern fleet ensures that our customers receive a reliable service. All our vehicles are satellite tracked using the very latest in transport technology including live temperature monitoring and ensuring on-time performance, enabling us to offer regular updates to customers. All vehicles are maintained and cleaned to vigorous standards after every consignment to ensure 24/7 compliance with BRC.
Our dedicated service
We offer only dedicated services ensuring that the carefully selected vehicle is only used on that individual delivery. We do not offer groupage services nor do we subcontract out any of our work enabling us to keep in full control at all times. Our customers are our business and we never underestimate the importance of providing an excellent service.